Love at First Shop

Shoppers had many alternatives. So how did this eastern retail chain win loyal customers, not just price shoppers?

YOU Technology’s uInsights personalized the experience for two critical groups: first-time shoppers and top customers

How YOU Made it Happen

• YOU provides and maintains the technology needed to capture sales data and deliver promotional offers in real-time
• Reports give clear picture of buyer behavior, enabling retailer to better target marketing programs
• Retailer is able to identify shopper segments, driving both special customer services from store associates and special discount offers
• Top shopper retention program creates dramatic sales and profit gains, growing loyalty, the number of top shoppers and their frequency & basket size